Acquisition project | Tactics - Angel One | GrowthX
Acquisition project | Tactics
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Acquisition project | Tactics

You may have heard of Superman.

But ever heard of Super App?

image.png

The one app for all your investing and trading needs.

Along with investing and trading in 5000+ Stocks, Futures & Options Angle One's Super App let's you invest in:

  • Mutual Funds
  • US Stocks
  • ETF's (Exchange Traded Funds)
  • Currencies
  • Commodities
  • Bonds
  • Apply in IPO's

But....other apps also....

Ruko Zara...Sabr Karo

Angle One's Super App also let's you:

  • Trade 4x the capital using Margin Trading Facility
  • Get Personal Loans up to 5 lacs
  • Get Motor or Vehicle Insurance
  • Invest in Sovereign Gold Bonds

With over 7.6 Million Active Clients, open your Account quickly at Angel One - The 3rd largest Discount Broker in India.

₹0

Account Opening Charges

₹0

Brokerage per order for Equity Delivery,
Intraday, F&O, Currencies & Commodities for first 30 days

₹0

Interest on MTF for
first 30 days

₹0

Commission for Mutual Funds
& IPO Investments

Weather you are an investor or a trader, download the Angle One Super App for Super Investment options and Super Trading Tools.

#RahoSuper


Sources:

Calling Objectives

  • First point of contact for Angle One - How and where?
  • Why do they open account with Angle One?
    • What are they looking for?
    • Open account via Super App or Web?
  • What do they love/don't love about the Super App?

Questions

  • How did you come across Angle One? and what made you sign up?
  • What type of an user are you?
  • Why do you use Angle One? Why don't you use other competitor products?
  • What did you most love about Angle One?
    • AHA moment during onboarding
  • What makes you keep coming back to it?
  • How frequently do you use?
  • Would you switch to other product? Why?
  • Do you refer?
  • Problems faced.



Understanding your ICP


Criteria

ICP 1

ICP 2

ICP 3

Name

Shomesh

Raghu

Ashish

Age

26

28

31

Gender

Male

Male

Male

Marital Status

Married

Unmarried

Married

Location

Bengaluru

Bellary

Bengaluru

Occupation

Fund Manager/Sub-broker

Naturopathy Doctor

Oil Dealership

Income Bracket

Unknown

~24 LPA

>30 LPA

Pain points

Want to become a sub-broker and need a terminal to punch orders

Want to track all MF at one place

Don't know much about investing, trading or MFs

Solution

Angel One provides sub-broker facility and terminal facility

Angel One gives single MF portfolio to tack all MF

Gives advisory services

AHA Moment

My AP managed all issues very quickly like email change etc. Then I became an AP

When I saw the portfolio after adding MF. It was simple and easy to understand

The onboarding was easy. I liked that

How many have you referred?

Since I am an AP about 65

1-2

None

Why do you refer?

I get good commissions

I liked the MF feature

It has everything I need to learn. Like it shows daily news, highs, lows, best stocks etc. I don't have to open 5-10 different apps for news, stocks, high, sector info etc.

Whom do you refer?

Friends and family

Family

-

Technical Issues

Very less. Once or twice encountered.

Sometimes when logging in from App

Sometimes the app closed itself when opening

How did you come across it?

Referral by friends

Watched a few reviews online

One of my friend added me to a WhatsApp group which provides stock tips, the admin is an agent, he helped open the app

Why did you choose Angel One?

For sub-broker and their trading platform

The ratings were good, also it is listed company so I could trust.

Referral

Feature you love in App

Everything at one place. Earlier only used for trading, now I invest in shares, MF, ETFs

It has many MF options which is good

News, I can add order easily while in office, moving my MF investment to AO

Dislike

Nothing yet

Not faced yet

The notifications - they just send like 10-20 notifications in a day

Do you use any competitors?

Zerodha

SBI MF

Groww but I like Angel Ones UI for some reason

Years of using Angel One

5+ years now

2+

3 years

Financial Goal

Be a very good fund manager with large AUM

Invest every month and have a good corpus when I retire

Do monthly regular SIP, earn 10-15k pocket money every month via trading and get at least 12% returns every year


ICP Prioritization

Criteria

Adoption Rate

Appetite to Pay

Frequency of Use Case

Distribution Potential

TAM

ICP 1

High

High

High

Low

Low

ICP 2

High

High

Medium

Medium

Medium

ICP 3

High

High

High

High

High

  • All the 3 ICPs have a high Adoption Rate because all of them are tech-savy and are clear with why they are looking for an investment and trading app.
  • All 3 ICPs have high Appetite to Pay.
  • Only ICP 1 and ICP 3 have high frequency of use case as ICP 1 is a fund manager and trader who uses the app on a day-to-day basis. ICP 3 as well uses the app on a day to day basis for trading and investing.
    • However, ICP 2 is mostly focuses on casual investing in mutual funds so his frequency is less compared to other 2 ICPs
  • Distribution Potential
    • ICP 1 has a low Distribution Potential because not everyone wants to be a fund manager or a sub-broker
    • ICP 2 has a medium potential as the MF segment is not that old in Angel One App and generally users rely on Banks to invest in MF
    • ICP 3 has the highest potential as they are looking for brokerage services - which is investing and trading which is the primary service of the Super App
  • TAM
    • ICP 1 - Not everyone wants to become a sub-broker
    • ICP 2 & 3 - Compared to investors/traders in Shares there are less number of users in MF space.

Hence, we choose ICP 2 and ICP 1 because

  1. High frequency of use case adds more brokerage revenue and provides exposure to other products added by Angel One Super App
  2. ICP 2 can be nurtured to explore other products there by increasing the frequency of use case
  3. The TAM is higher than ICP 1 because mot many want to become a sub-broker or an AP for Angel One


The ICP aligns with Super App's CVP

Vision & Pillars

One Stop Investment Platform

The 5 pillars of the App: Simplicity, Swiftness, Reliability, Availability and Transparency


Core Products Offered

  1. Stocks (Invest and trade)
  2. F & O (trade)
  3. Mutual Fund (invest, track, manage)
  4. Commodity (trade)
  5. IPO (invest)
  6. ETF (invest, trade)
  7. MTF (trade)
  8. Motor Insurance (purchase, track)
  9. SGB (invest)
  10. FD (invest)
  11. Personal Loans
  12. In app advisory
  13. In app learning
  14. In app recommendations

Angel One's App started out with stock investing and trading. Over the years the app has added multiple products. This let's Angel One

  • Onboard users who are looking for other product like someone looking for Motor Insurance or
  • Provide products at all the stages of a users financial journey

WhatsApp Image 2025-04-25 at 11.06.58.pngHost of products. From Stocks & Mutual Funds to Insurance - In one app.

WhatsApp Image 2025-04-25 at 11.06.58 (1).pngThe Mutual Fund dashboard lets users see their portfolio at one place and also track MF investments in other apps, right inside Angel One Super App. Which is super convenient.

WhatsApp Image 2025-04-25 at 11.06.58 (2).pngThe insurance dashboard, along with ability to track policies, provides 2 unique features - track pending challans and PUC certificates.

Tools Offered as Per User

Active/Casual Investor

  • Stock insights
  • Portfolio
  • Track Investments
  • Create Autopay SIPs
  • Screener for MF
  • Tax Statements
  • PMS Service
  • Wealth Management
  • Market Updates/News
  • Strategies
  • Compare MF with Index

Trader

  • Advanced Trading Tools
  • Advanced Charting Tools, Real Time Charting
  • Order from charts
  • Leverage
  • Tax Statements
  • Fast Order Execution
  • Order Execution in Low Network Areas
  • Learning
  • Market Updates/News
  • Strategies
  • Basket Orders
  • Open Interest Analytics

Super App Top Features

2 Factor Security

Protect account with Biometric and PIN

Low Network Trading

Easy navigation & order placement in low network areas

Instant KYC

100% secure digital process

Simple & Easy UI/UX

Super easy navigation even with many products

Super Portfolio

Snapshots of the entire investment portfolio on the app

TradeBuddy

Vernacular educational videos



User Feedback

User feedback was taken from Google and Apple Play Stores, Quora, Calls, Mouthshut, Reddit and YouTube.

Good about the App

  • Users are happy with the overall functionality and features of the app.
  • Advanced tools for trading
  • The UI/UX is simple and easy to understand for anyone.
  • The app runs smoothly and does not lag

Bad about the App

There was very less negative feedback on the Super App. However, there was negative feedback about the service offerings of the company itself:

  • High brokerage fee even though it calls itself a discount brokerage
  • Delivery trades are not free
  • Customer service is not good as things are mostly handled by the Authorized Persons

Core Value Proposition

One app for Everyone and one app for Everything. The Super App is built for everyone. Weather you are an investor or a trader, beginner or a pro, you live in a city or a village; the Super App provides everything you will ever require in your financial journey - from Stocks, MFs, Insurance to Fixed Deposits, Bonds and Loans to help you save, invest, trade and earn. With seamless trading, simplified portfolio analysis, transparency in charges, and lightning-fast trading interactions it empowers your financial goals.


Sources


Designing Acquisition Channel

Channel Name

Cost

Flexibility

Effort

Lead Time

Scale

Organic

​Medium

Low

High

High

Medium

IPL Ads

High

Low

​High

Low

High

Retail Referral Program

​Low

High

Medium

High

Low

Authorized Partners Referral

Medium

Medium

Medium

Low

Medium

Google Ads

High

High

​Low

Low

High

Product Integration

Medium

Low

High

Medium

High


Angel One's Super App is in Mature Scaling stage because of the following reasons

Strong Referral Channel

It has established a strong Referral Channel which is two fold. Regular users or retail users who refer and then the Authorized Persons and Digital Referral Associates (DRAs) who are authorized by Angel One to refer, onboard and manage the accounts that they refer. APs and DRAs receive 50% of the brokerage fee + onboarding fee of ₹150, while the regular users currently receive only ₹150 per referral. It currently has over 10,000 APs + DRAs.

IPL Advertisements & Digital Ads

Angel One will spend somewhere over to ₹120 Crore for this IPL Season to advertise Angel One's Super App with it's Super App campaign along with other paid ads on Google, Instagram, Facebook, YouTube and other platforms like Chittorgarh, InvestorGain website.

From this we can conclude that Angel One's Super App is in Mature Scaling Stage as they have an established refferal channel and 3+ paid ad channels

We will be focusing on Referral and Organic Channels


Competitor Analysis

Angel One has 3rd largest Active Client Base in India after Groww at 1st and Zerodha at 2nd. The competitor analysis will be based on these two.


Parameter

Angel One Super App

Groww App

Zerodha Kite

Core Value Proposition

Super app for everyone and everything finance

Easy, Fast and Transparent Investing for all things finance

Sleek, modern and intuitive trading platform

Users

89% users are from Tier 2 and Tier 3 cities with average age of 30 years

2/3rd are first time users and 60% of these are from Tier 2 and Tier 3 cities

Majority are from Tier 2 and Tier 3 with 40% aged below 30

Anchor Product

Share Investing & Trading

Mutual Funds

Share Investing & Trading

What Users Love

  • All financial services at one place
  • MTF trading
  • Easy UI/UX
  • Learning in regional languages
  • Most financial services at one place
  • Simple UI/UX
  • Good for MF - direct investing saves 1.5% and no charges for MF
  • No Demat AMC
  • Cost effective trading
  • Tech advanced trading platform
  • Simple and intuitive UI/UX

Pain Points

  • Brokerage fees
  • Customer care
  • Too many notifications and cross sells
  • Yearly AMC
  • No trading tools
  • Some financial products missing
  • No customer care number
  • No tips, advisory
  • Some financial products missing
  • No tips, advisory
  • Software glitches
  • Yearly AMC

Ideal for

  • Active Investor
  • Active Trader
  • Casual Trader
  • Active Investor
  • Active Trader

Pricing

Discount Broker but charges higher than competitor brokerage charges

Discount Broker and charges lower than Angel One

Discount Broker and least charges of all three


Trends & Tailwinds

Rise of the Indian Retail investor: Both A Trend & Tailwind that is Propelling Growth

Today, armed with smartphones and highspeed mobile internet, young Indians are increasingly looking at asset classes beyond the traditional safe havens of real estate, gold or fixed deposits for their investing aspirations. Let's look at these in detail:

Increasing Smartphone Penetration

76.6% of Indian population today owns a smartphone, that is a staggering 1.12 billion active cellular users. A report by Deloitte in 21-22 indicated that the population of India is expected to possess one billion smartphones by 2026. India achieved this in 2025 itself.

Increased Access to Cheap Mobile Internet

The smartphone usage combined with high speed internet at cheaper rates, takes a user online where they get access to social media, digital resources, learning and investment opportunities.

Shift in Investment Mindset

The diminishing returns from traditional risk-free assets have established equities as a prime investment choice, particularly among new-age investors who have taken cognizance of the fact that equities have grown at 14.7% CAGR over the past 20 years.

Other Trends & Tailwinds that Compliment the Growth


India Growth Story

People do not invest in shares or MF if they don't believe that the economy will grow. With Governments focus on Make In India, reducing compliances and requirements for businesses, boost in infra and tens of other initiatives has helped the economy grow. This growth has fueled investors to take part in India's growth.

Tailwind

Aadhar Linked Digital Signatures & Aadhar Linked PAN

The introduction of Aadhar linked digital signatures fast-tracked user onboarding along with the linking of PAN.

Tailwind

eKYC

The introduction of eKYC was a revolutionary step which eliminated time consuming physical paper onboarding. The eKYC was quick, efficient and cheap. Users from the remotest village could now open an account.

Tailwind

UPI

UPI payments is a game changer. With quick transfers, users are able to transfer money to trading accounts to invest and trade.

Tailwind

Tech Adoption

The shift towards technological adoption with the rise of mobile usage has enabled the growth.

Trend

FinFluencers

With financial influencers brining diverse investment opportunities to light has caused followers/users to try various financial assets and increase investment and trading participation.

Trend

Financial Literacy

The easy availability of online courses and learning material for investment and trading is enabling and empowering many users to invest and trade.

Trend

Rural India Penetration

Empowered with phones, internet, online courses and on-ground learning camps, the rural India is the highest participant in this industry.

Trend

Size of Market - A Top Down Approach


Criteria



Total Population of India

~ 1,430,000,000

Since we are doing a top-down approach, the starting point would be the total population.

Working Age Population

~ 1,000,000,000

The number represents the size of population between the age of 15 to 60, which is the ideal audience for Angel One

Individual PAN Card Holders

656 Million

Primary requirement to open a Demat account and since Indian has 2.5 billion bank accounts (which is more thatn the population), we assume that every PAN card holder has a bank account.

Unique DEMAT Accounts

112 Million

Number of unique Demat accounts in India.

Total Addressable Market (TAM)

I have considered the entire working-age population as potentially needing financial services, even if they don't currently have a Demat account.

TAM = Total Working Age of Population X Average Revenue Per User

= 1,000,000,000 X ₹1559

= ₹1.559 trillion

Serviceable Addressable Market (TAM)

This is the size of the market that Angel One can cater to with it's current products and services as the registered PAN card holders have already shown interest in financial services and also as per our assumption, have a bank account.

SAM = PAN Card holders X Average Revenue Per User

= 656,000,000 X ₹1559

= ₹1.02 trillion

Serviceable Obtainable Market (TAM)

This is the share of the market that Angel One captures. Currently it captures 15%.

SOM = 15% of SAM

= ₹153.37 billion

Another approach would be to calculate SAM using Demat Account holders but this would give an incorrect SOM since, we are not just considering investor and traders in Stocks but also in other financial products offered by Super App. It also suggests that, we are only looking to market to individuals who hold a Demat account thus limited our market and product potential.

The ARPU calculation is approximate. The actual ARPU is around 10-15% lesser than the actual as we have not accounted for paid financial services like wealth management offered by Angel One.

Sources:


Search Overview

image.png

Problems

  • Relatively Less Organic Traffic: In comparison to Zerodha, which has almost 1/3rd the organic keywords of Angel One, the Organic Traffic should have been 3 times that of Zerodha at around 15M. In comparison to Groww, the organic traffic is not even 50% of Groww.
  • Underperformance in Traffic Share: 80% of the traffic share is taken Groww. Thing to notice is that Angel One spends a great deal on Paid Ads, even then this share is not even 30% (since Angel One is top 3rd player). In comparison to Zerodha, Zerdoha is doing better when you consider the fact that it does not do any paid ads.
  • Type of Traffic: In the non-branded traffic segment, Angel One fares well over others. However, both it's competitors receive 100% of their traffic from organic search and not paid search.

Goals

  • Focus on expanding their organic keyword plan to bring in customers from all product lines and all audience types.
  • Grow their traffic share YoY by at least 5-10%
  • Spend on Content Strategy rather than Paid Search to give long term benefit.

Keyword Gap Analysis

image.png

Problems

Angle One is not ranking for 566 keywords that either Groww or Zerodha are ranking for and nearly 20,000 keywords that Angel One has not worked on yet. Some of these keywords revolve around:

  • IPOs
  • Global Indices
  • Candlestick Patterns
  • Information on Mutual Funds

Solution

  • Add keywords for various product types like Mutual Funds, Loans, Fixed Deposits, Insurance and sub-products like IPO's, Global Indices etc. This creates a wide keyword reach and targets searches from users who are in different stages of their financial journey.
  • Create Topical Authority for example in case of Fixed Deposits, content can be created in the following way to create authority. Building Topical Authority boosts organic traffic. Combined with effective internal linking, this strategy can add tremendous value.
    • What is Fixed Deposits
    • Different types of fixed deposits
    • Why to invest in fixed deposits
    • Why not to invest in fixed deposits
    • Who should invest in fixed deposits
    • FD interest and maturity calculator
    • Comparison of FDs between various banks
  • Re-write content or re-work content around the keywords that Angel One is weak for.
  • Focus on the keywords that are untapped, these keywords can be used to increase rank quickly as non of the competitors are ranking for them either or even if they are ranking, they are far away.
  • Reduce branded search further by creating content around non-branded search.
  • As more and more people are moving towards regional searches, Angel One should focus on adding blog posts or keywords in regional languages.
  • Create content for all the layers of a user funnel.
    • Top of the funnel (Informational): best mutual funds for long term
    • Middle of the Funnel (Consideration): HDFC mid cap mutual fund vs Quant Mid cap fund
    • Bottom of the Funnel (Transactional): Invest in HDFC mid cap mutual fund for 25% CAGR

YouTube Search

Popular Videos

image.png

Latest Videos

image.png

Problems

  • In the Popular Videos category on YT:
    • The top 3-4 rows show campaign videos that are on an average 2-3 years old. This shows that none of the value based content videos are on popular enough.
    • In the case of Groww, videos that provide valuable learnings or content are on the top, so is the case for Zerodha.
  • In the Latest Videos category on YT, the average view count of the first 4 videos is just 4000.
    • For Groww, the average view for first 4 videos is over 25k
    • For Zerodha it is about 1.8k

Solution

  • Create content on topics that users are actively searching for
  • Create content on trending topics
  • The thumbnails of the videos are not attractive
  • Create content on topics that is fresh, insightful and share worthy


The above strategies can lead to a healthy 5-10% YoY organic traffic growth and consequently app downloads and registration.


(Understand, where does organic intent for your product begins?)

​

Step 1 → Identify complementary products used by your ICP
Step 2 → Use the selection framework and compare the potential integrations it in a tabular form.


Channel Name

Frequency of these interactions


Integration Partner 1

​


Integration Partner 2

​


Integration Partner 3


​


Step 3 → Collaborate with necessary stakeholders
Step 4 → Map the customer journey
Step 3 → Design the wireframe with the new integration
Step 3 → Run pilot tests before launching
Step 3 → Measure post-integration metrics

​

Current Referral Flow in Angel One Super App

Frame 1.pngThe current referral program offers a voucher of ₹150 that can be redeemed against shopping partners.

  • The referral touch-point is very tiny and not easily discoverable
  • There is no platform currency of any sorts. There is only a voucher that can be redeemed.
  • The vouchers is received in 2-7 days.
  • A shareable link and a WhatsApp link can be shared. The WhatsApp link is prominent
  • The message that is shared via WhatsApp is long and not well structured, which does not provide the CVP of Super App


New Referral Flow

AHA Moment

  • Instant eKYC and dashboard availability to check out all the products and start investing (apart from those which take time like Demat Account). This gives them a sense of immediate achievement that they have opened a package and experienced what's inside
  • Instant credit of Platform Currency instead of a 2-7 days to give immediate gratification to the users.

Platform Currency

Super Coins

Super coins are like the name suggest super in nature. They can be used to redeem against anything:

  • Redeem against shopping partner integrations
  • Redeem against brokerage fees and other fees charges in Angel One App for various services
  • Redeem against Demat AMC

Biggest Benefit of Super Coin

Convert coins into in-app cash, that can be invested in any specific products to drive usage of that product.

Referral Tracking - How will they track?

The current way of sharing with WhatsApp link is right as most of the ICP is on the phone and WhatsApp is the primary source of communication in India.

The current app has a robust referral tracking mechanism in place. It provides a list of all the referrals and their onboarding journey.

Whom to Ask for Referral?

  • Frequent users of Super App who open the app at-least 2-3 times a week.
    • Traders
    • Investors
  • These users can be called our loyal users as they frequently use the app.
  • The referral touch-point should be visible now and then, on the home screen of the app. It should not be frequently visible. No pop-ups should be sent.

Referral Landing Page for Non-users


WhatsApp Image 2025-04-26 at 18.32.30.jpeg

Currently when a non-user clicks on the referral link, it takes them to the App Store.



In the new Referral Flow, a non-user will be taken to a landing page where it shows all the benefits of the Super App, along with it's features. This helps track user conversion

Why will they keep referring?

  • The instant gratification of receiving Super Coins combined with fast onboarding will help them talk about the app to others.
  • The instant receipt of Super Coins, and the ability to convert them into cash and invest them will start their investing journey. This will be loved by users.
  • The notion of redeeming Super Coins against AMC and brokerage fees will let them keep referring. This will give them the realization that they are investing/trading free of cost without incurring AMC.

New Referral Sharing Message that goes with link

I have created a Super Investment Portfolio with Angel One Super App. It's time you create a Super Investment Portfolio as well. Save, Trade, Invest and Earn with me with Free Account Opening and Account Opening in just 5 minutes.


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