Privacy Policy
GrowthX Education Labs Private Limited
Effective Date: 11/12/2023
1. Information Collection:
a. Personal Information:
We collect personally identifiable information (PII), such as names, addresses, phone numbers, date of birth, and government-issued identification, when users register for our educational services. We access certain sensitive information, such as calendar data, only with users’ consent from their Google Accounts. Creating or updating events is strictly limited to notifying members about learning activities, including live sessions and webinars.
b. Device and Usage Information:
We automatically gather detailed information about devices and user interactions. This includes IP addresses, device models, operating systems, browser types, session duration, and pages viewed.
c. Cookies and Tracking Technologies:
Our platform employs cookies, beacons, and similar technologies to track user behavior, preferences, and enhance user experience. Users can manage preferences through our dedicated privacy settings.
2. Information Use:
a. Service Personalization:
Collected data is utilized to personalize user experiences, provide tailored educational content, and recommend courses based on individual preferences and learning patterns. The information collected, such as email and name, is primarily used for signing up or signing in users on our platform via Google Auth, enhancing the onboarding experience.
b. Communication:
Users may receive targeted communications, including course recommendations, updates, and promotional materials. Opt-out preferences can be managed by adjusting communication settings.
3. Information Sharing:
a. Third-Party Collaborations:
We may share data with carefully selected third-party educational partners, solely for the purpose of enhancing the user learning experience. These collaborations adhere to strict confidentiality and data protection standards. We do not share the information collected from Google Auth with any third-party service providers; it is purely used to onboard users faster on the platform.
b. Legal Compliance and Protection:
User information may be disclosed to comply with applicable laws, regulations, or legal processes. We may also disclose information to protect against fraud, enforce our terms of service, or safeguard the rights and safety of our users.
4. Security:
a. Data Security Protocols:
We employ robust security measures, including encryption, access controls, and regular security audits, to protect user information from unauthorized access, disclosure, alteration, and destruction. All the information we collect from Google Auth, such as the email id and the name, is securely encrypted and stored in our databases.
5. User Rights:
a. Access and Correction:
Users have the right to access, review, and correct their personal information. Requests for such actions can be submitted through our designated user portal or by contacting our privacy team at [[email protected]].
b. Data Deletion:
Users can request the deletion of their personal information. However, certain data may be retained for legal or regulatory compliance purposes. Deletion requests can be submitted through our [[email protected]].
6. Changes to Privacy Policy:
a. Notification Process:
Users will be informed of any substantial changes to the privacy policy through prominent notices on our platform or direct communication channels. Continued use of our services constitutes acceptance of the updated policy.
7. Contact Information:
a. Questions and Requests:
For questions, concerns, access requests, or data deletion requests related to this privacy policy, users can contact our dedicated privacy team at [[email protected]]