Referral Design Workbook
Imagine turning your happiest customers into your most passionate promoters.
A well-crafted referral program can do just that—bringing in high-quality leads, strengthening brand loyalty, and boosting growth. But creating a successful referral program takes more than just an offer and a share button. It’s about understanding the customer journey, designing delightful touchpoints, and delivering incentives that feel meaningful.
That’s why we created the Referral Design Workbook, a hands-on resource that guides you step-by-step through designing a referral program that genuinely resonates with your audience.
This isn’t just another “how-to” guide. Our workbook breaks down the process with tables, assignments, and creative prompts, making each step easy to understand and customize.
Whether you’re a small business owner, marketer, or product designer, this toolkit will help you map out the journey, identify key referral moments, craft personalized messages, and choose the right incentives.
What You’ll Get with the Referral Design Toolkit Workbook
- User Journey Mapping – Understand where in the customer journey users are happiest and most likely to refer. Spot the ideal moments for referral prompts.
- Creative Triggers & Incentives – Identify what will motivate your users to refer friends, and choose incentives that feel natural and valuable.
- Clear Communication Strategies – Craft messages that connect with your audience and make your referral program feel effortless.
- Actionable Assignments – Fill-in-the-blank tables and creative prompts keep you engaged and help you apply insights immediately.
Ready to build a referral program that feels authentic and rewarding? Our Referral Design Toolkit Workbook will take you there. Let’s make it easy for your biggest fans to share your brand with the world.
With this workbook, you’re not just creating a referral program—you’re designing an experience that turns customers into advocates.
Ready to see the impact of a well-designed referral program?
Start today with the Referral Design Toolkit Workbook by GrowthX and build a program that keeps people coming back and sharing.
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