FREE TEMPLATE

ICP Template For Retail

A template to refine and focus on key customer profiles for Retail.

What’s an ICP?

GrowthX

GrowthX

This is built for

Retail Brand Managers

Needing a structured approach to define ideal customer profiles based on shopping behavior, product preferences, and loyalty data.

Marketing Analysts (Retail)

Looking for a template to segment retail customers, analyze seasonal trends, and identify key metrics like AOV and purchase frequency.

E-commerce Managers (Retail)

Seeking to understand online vs. in-store shopper profiles to tailor digital marketing strategies and improve customer targeting.

ICP Template For Retail

A template to refine and focus on key customer profiles for Retail.

Download ICP Template For Retail

  • Define ideal retail customers.
  • Analyze shopping behavior patterns.
  • Focus on product preferences.
  • Understand brand loyalty drivers.
  • Address seasonal buying trends.


Frequently Asked Questions

This template helps retail brands define ideal customer profiles by focusing on unique retail-specific aspects like shopping behavior, product preferences, and brand loyalty.
You can collect data from sales history, customer surveys, loyalty programs, social media engagement, and customer feedback.
Use the Behavioural Segmentation section to analyse seasonal trends, understanding when each customer segment shops most actively and what they prioritise during those times.
Look at metrics like average order value, purchase frequency, preferred product categories, and channels they shop through (e.g., online vs. in-store).

Patience—you’re about to be impressed.