Jargon Dictionary
Simplifying all the jargons in the growth, product, & the like domains
What is Jobs To Be Done? (With Frameworks & Examples 🤘🏼)
This quick guide explains the concept of Jobs To Be Done along with frameworks and examples for both B2B, B2C products.
Feature Usage metrics + 4 reasons why it’s important 🚀
This guide explains the concept of Feature Usage Metrics and the different ways to measure them. We’ve also added four key reasons to measure Feature Usage Metrics in your product
What is DAU? + DAU stats from the top social products around the world 🌎
Daily Active Users (DAU) is the count of users who perform a certain action on your app every single day. But how do you define that action and how do you measure DAU? We’ve explained all that in this detailed guide to DAU
What Is Customer Effort Score (CES)?
This guide explains Customer Effort Score (CES) and the different ways to measure it. It also includes a deep dive into the differences between CES, NPS & CSAT metrics.
What is Customer Satisfaction Score (CSAT)?
This guide explains CSAT, the best way to measure Customer Satisfaction Score & 3 smaller leading metrics that will help you improve your CSAT.
What Is Net Promoter Score (NPS)?
This guide explains Net Promoter Score and how to calculate it for your product. It also explains why NPS can be a good guiding metric across the entire organization.