Metaphy Labs

A generalist at heart and craft 🤺

At Metaphy Labs, I took care of many projects right from ideation to execution. Here are a few areas I work on: 
1. Product: I worked on Metaphy's new product offering, ToMoBo, a revenue intelligence platform. Imagine, as a salesperson, you had your own J.A.R.V.I.S. to help you across various sales pipeline stages. I helped in the ideation, building a clear product roadmap, copy of the entire platform, assisting the product designer with branding and design, building out growth experiments, and many more. 

2. Customer Success: Built a solid process that ensures all our end users never face a hiccup while using the product. Being a user-centric organization, my role was to build a support ethos that forever keeps the customer at the center of any decision ❤️

3. Culture: Building a solid foundation of culture here at Metaphy Labs which makes our company the most sought-after brand to work with. My role focused on fostering a solid employee experience and of course, maintaining a high employee retention. I also created the company ethos, its initial culture documentation and chalked out a list of perks and benefits that would create a one-in-a-million employer brand. 👾

Apart from these, I took care of a ton of tiny things such as copywriting, documentation, onboarding teardowns, market research, etc that came my way.A generalist at heart and craft 🤺 At Metaphy Labs, I took care of many projects right from ideation to execution. Here are a few areas I work on: 1. Product: I worked on Metaphy's new product offering, ToMoBo, a revenue intelligence platform. Imagine, as a salesperson, you had your own J.A.R.V.I.S. to help you across various sales pipeline stages. I helped in the ideation, building a clear product roadmap, copy of the entire platform, assisting the product designer with branding and design, building out growth experiments, and many more. 2. Customer Success: Built a solid process that ensures all our end users never face a hiccup while using the product. Being a user-centric organization, my role was to build a support ethos that forever keeps the customer at the center of any decision ❤️ 3. Culture: Building a solid foundation of culture here at Metaphy Labs which makes our company the most sought-after brand to work with. My role focused on fostering a solid employee experience and of course, maintaining a high employee retention. I also created the company ethos, its initial culture documentation and chalked out a list of perks and benefits that would create a one-in-a-million employer brand. 👾 Apart from these, I took care of a ton of tiny things such as copywriting, documentation, onboarding teardowns, market research, etc that came my way.
Skills: Competitive Analysis · Product Design · Product Marketing · Product Road Mapping · User Experience (UX) · Customer Success · Organizational Culture · Product Management · Customer Experience Design · User Research · Critical Thinking · Business Strategy · Product Strategy · Go-to-Market Strategy