Smartworks

Leading strategic planning and business transformation initiatives for India’s largest managed campus platform with 15Mn+ sq. ft. across 60+ centers and 750+ enterprise clients. Work directly with Founder on strategy, process optimisation and operational scaling.

• Org Priorities & Strategy Framework: Created company-wide priorities and KPI framework across 10+ departments; drove department reviews, MBRs and leadership cadences

• Revenue Expansion & Market Strategy: Launched Virtual Office & Day Pass, driving ~50% MoM growth and monetizing underutilized capacity via pricing and segmentation.

• Cost Optimization & P&L Management: Led cross-functional benchmarking across Capex & Opex, identifying 10–15% cost savings and improving unit economics across 40+ centers.

• Strategic HR & Talent Planning: Redesigned hiring and lifecycle programs across center & corporate roles, improving productivity and retention by ~10%.

• AI Transformation & Process Optimization: Led AI initiatives and adoption across functions driving process automation and ~20% productivity improvement across key workflows.

• Data-Driven Decision Making: Built centralized data layer integrating 6+ systems, enabling real-time dashboards across 50+ centers for leadership reviews.

• IPO Readiness & Investor Relations: Supported earnings call prep, investor presentations and shareholder letters, strengthening external narrative.

• Recognition: Awarded Certificate of Excellence, Rising Star and Super Star – received by top 5% employees.